Tag: behavioural science

Lynn PR Digital Campaign recognised by GCS’ Public Service Communications Excellence Award

Lynn PR’s behavioural science approach to communications has been recognised, once again, as sector-leading, earning Lynn PR client, Thom Burn and Hertfordshire Health Protection Forum, the Public Service Communications Excellence Award 2021 for the #SaveOurSummer Campaign at the Public Service Communications Academy 2021. The awards allow public sector communicators from across the country to come together, develop key skills and share ideas.

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Standing out from the crowd. The saliency bias.

People only notice something when it stands out to them; otherwise, it is almost invisible. A simple example of this is when you decide to look for a particular make of car, and then you start to see these everywhere. The number of these cars has not suddenly increased. They were always there. It is just your attention to them that has altered. This make of car is now the most noticeable and relevant thing to you. It is salient, so your brain ‘looks’ for it. This is an example of where salience has been brought about by shifting attention to a specific feature.

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I’m right, you’re wrong (Cognitive Dissonance)

Polarised. Partisan. Divided. Entrenched. Our need for co-operation has never been greater, so why do we find ourselves so far apart?
From tackling the climate emergency to dismantling the politics of hate, good communication is vital. We need to talk responsibly and listen wisely. But all too often, we dismiss and deride. We stoke divisions and ignore evidence, even if it costs our own health.

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Donut

Present Bias

Present basis is our tendency to prefer immediate rewards at the expense of long-term goals. It’s a hangover from our ancestors who, in their struggle for survival, grabbed whatever was within reach, rather than risk waiting for better opportunities in the future (because ‘future’ meant ‘less certain’). 

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Recognising Rosy Retrospection

Ask your grandparents about when they were younger. You’ll probably be told about how great everything was back then, especially compared to now. Or think back to 2019 – everything was amazing, we didn’t have to think about masks, and there wasn’t a daily COVID-19 infection or death rate broadcast on TV.

But were things really as good as we remember them? The cognitive bias rosy retrospection can help explain why we view the past with rose tinted glasses.

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What is Ambiguity Aversion?

Have you heard someone mention a fear of the unknown when deciding against getting involved in a situation? Have you ever avoided a situation because you feel the outcome is unknown? You’re presenting a behaviour known as Ambiguity Aversion; the tendency to favour the known over the unknown, including known risks over unknown risks.

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